Privacy Policy

Last updated: [February 2026]

1. Introduction

BRAVO NOTARY SERVICES (“we”, “our”, “the Firm”) is committed to protecting the privacy of all clients in accordance with:

  • PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)

  • Ontario privacy and notarial regulatory requirements

  • Remote Notarization / Virtual Commissioning requirements in Ontario

This Privacy Policy explains what information we collect, why we collect it, how we use it, how we share it, and how we protect it.

By using our services—whether in-person, mobile, or remote—you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We collect only the information necessary to perform notarial and related administrative services.

(A) Identity & Contact Information

  • Full name

  • Address

  • Phone number

  • Email address

  • Identification documents (driver’s license, passport, etc.)

  • Signatures (electronic or handwritten)

(B) Document Information

  • Copies of documents you request to have notarized, commissioned, or certified

  • Information contained within those documents

(C) Remote Notarization Data

For remote commissioning, we may collect:

  • Video recordings (where required)

  • Audio recordings

  • Screenshots or ID verification images

  • System-generated logs (timestamps, IP address, verification attempts)

  • Platform metadata (device type, browser, connection logs)

(D) Payment Information

We do not store complete credit card numbers.
Payments are processed by secure third-party platforms (Stripe, Square, PayPal, etc.).

(E) Website & Cookies

Our website may collect:

  • IP addresses

  • Device information

  • Cookies for session management

  • Optional analytics data (Google Analytics, etc.)

3. Purpose of Collection

We collect personal information solely for the following purposes:

  • To verify your identity as required by law

  • To perform notarial and commissioning services

  • To maintain accurate records as required by Ontario regulations

  • To prevent fraud, identity theft, or unlawful activity

  • To communicate with you regarding appointments or service updates

  • To process payments and issue receipts

  • To comply with legal and regulatory obligations

We do not sell or use your information for marketing unless you explicitly opt in.

4. Legal Basis for Collection

Our legal authority to collect and retain this information includes:

  • Notaries Act (Ontario)

  • Commissioners for Taking Affidavits Act (Ontario)

  • PIPEDA

  • Remote Notarization Standards (Ontario Ministry of the Attorney General)

5. Sharing Your Information

We do not sell or trade your information.
We only share it in the following limited situations:

(A) Legal Requirements

We may disclose information if required by:

  • Court order

  • Subpoena

  • Law enforcement requests

  • Regulatory obligations

(B) Third-Party Service Providers

We may use secure third parties to support our services:

  • Payment processors

  • Video notarization platforms

  • Cloud storage providers

  • Appointment scheduling systems

All providers are required to maintain confidentiality and security.

6. Document Retention

(A) Notarial Records

We retain mandatory notary records for at least 7 years, as customary in Ontario.

(B) Remote Notarization Logs

When required by law or platform standards, we retain:

  • Video recordings

  • Verification logs

  • Technical metadata

Retention period: 7 years unless otherwise required.

(C) Document Copies

Copies of client documents are retained only as long as necessary, then securely destroyed.

7. Security Measures

We take reasonable and industry-standard steps to protect your information, including:

  • Encryption of stored files

  • Secure password-protected systems

  • Two-factor authentication

  • Encrypted email (where available)

  • Limited access by authorized personnel only

  • Secure video-conferencing and ID verification platforms

  • Periodic review of security protocols

No system is 100% secure, but we follow all reasonable best practices.

8. Your Rights

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Clarification about retention practices

  • A copy of our records (unless prohibited by law)

Requests may require identity verification.

9. Children’s Information

We do not knowingly collect information from individuals under 18 unless provided by a parent or legal guardian as part of notarial services.

10. Contact

For privacy-related questions or requests:

Email: contact@bravonotary.ca